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Terms & Conditions


Shipping details



Within India

Free Shipping above Rs. 3000

International Locations

Calculated based on your shipping address’s final step of checkout.  Contact us for a shipping quote if you are unsure.



Returns Policy



We put a lot of heart and soul into making that perfect product for you. We hope that before you consider returning your purchase, think of someone else who might love to receive it as a gift!



In the rare event that you really don’t like what you see, or you change your mind about your purchase, you are welcome to return your package within  7 days of your order date. Custom/bespoke orders and personalized/monogrammed items cannot be returned or exchanged.

100% MONEY BACK GUARANTEE



You will receive a 100% full refund on the purchase price, back into the original mode of payment, after we approve your return and receive your package. It can take between 4-12 business days for the refund to reflect in your account, depending on your mode of payment, bank, credit card processor, holidays, etc.



OUR FAIR TERMS & CONDITIONS FOR RETURNS



All we ask is 


– Items must be unused and must also be returned with its original packaging and literature. We cannot accept returns, nor issue refunds on items that have been used, tried on or have a worn out look due to improper storage conditions.



– You will bear the cost of shipping the Return to us. All Returns must be shipped to us through a delivery service with tracking information.



– If your package is lost or damaged on its way back to us, trust us when we say that we feel your pain. But unfortunately, we cannot assume responsibility for reimbursement or compensation for such packages.



– Burhani Rida House reserves the right to approve/reject refund claims after inspection of returned items.


DEFECTIVE ITEMS



Please inspect your package as soon as it arrives. We stand by the quality of our products. Each item is inspected before shipping. However, mishaps can unfortunately occur during shipping/handling. Should there be a rare occurrence of a damaged/defective/wrong product, please email us pictures within 3 days of receiving the package. We will take care of the rest.



COVID-19 Information


We are still shipping and taking precautions with COVID-19, due to various limitations on the supply chain and social distancing norms the delivery might be delayed. Thank you for your support.


QUESTIONS?


If you have any other questions, please contact us at burhanirida53@gmail.com

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